Uncover Growth

The Serendipity Walk

Walk the client's business as their customer experiences it. Where does it irritate, delay or disappoint? Those irritants become the Customer Bug List, and the list becomes the growth case.

Then the Business Plan Canvas turns the case into something a CFO recognises.

Format

Half a day or a full day, six to twenty people, on site or remote. Bring three live accounts per table.

Subscription access can be part of a package — ask when you request a proposal.

Measured with the Quotient before and after [TBC].

Develops: [TBC]